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Customer who claims she was left with PTSD after slipping in Sainsbury's sues for £500,000

Legal secretary Georgina Hennessy, 47, slipped a spilled coconut oil product on the floor

Customer who claims she has PTSD after slipping on coconut oil at Sainsbury’s is suing the supermarket for £500,000

  • Legal secretary Georgina Hennessy, 47, slipped a spilled coconut oil product
  • The fall happened at Sainsbury’s and left her with a broken ankle and PTSD, she claims
  • Ms Hennessy is suing the supermarket for £500,000 in the High Court

A customer says she was left with PTSD after she slipped in an oily puddle at Sainsbury’s and wants the supermarket to pay her £500,000 compensation.

Legal secretary Georgina Hennessy, 47, slipped on a ‘spilled coconut oil product’ at a London branch in July 2019, breaking her ankle and leaving it bleeding on the floor.

She had to have a metal plate and screws inserted into her ankle, and claims she then developed debilitating post-traumatic stress disorder.

Ms Hennessy is now suing J Sainsbury Plc for up to £500,000 in the High Court, claiming store staff failed to spot and clean up the mess.

In court filings, her lawyers Irwin Mitchell claim Ms Hennessy injured herself in a fall at a shop in Walthamstow Avenue, Chingford, in 2019.

“The plaintiff used the self-service checkouts and headed for the exit of the store,” explain her lawyers.

Legal secretary Georgina Hennessy, 47, slipped a spilled coconut oil product on the floor

Legal secretary Georgina Hennessy, 47, slipped a spilled coconut oil product on the floor

“While turning a corner near the self-service checkouts, the applicant slipped on a split coconut oil product, sustaining a serious injury to her right ankle and a laceration to her right hand.”

Ms Hennessy, from Enfield, north London, had ankle surgery and was hospitalized for a week but has since been crippled by PTSD.

“As a result of the accident, the plaintiff experienced significant psychological symptoms,” her lawyers said, although she was undergoing cognitive behavioral therapy for her PTSD, as well as “eye movement desensitization and reprocessing.” – a type of therapy that helps patients overcome traumatic experiences by focusing on the traumatic incident itself.

The fall happened at Sainsbury's Walthamstow Avenue, Chingford and broke his ankle

The fall happened at Sainsbury’s Walthamstow Avenue, Chingford and broke his ankle

His lawyers accuse the supermarket giant of being responsible for the accident, charging him with common law negligence and breaches of the Occupiers’ Liability Act 1957.

Store staff “failed to take reasonable precautions in all of the circumstances to ensure that the plaintiff was not injured”, it is claimed.

They had also “caused and/or allowed the ground to be or become or remain wet/slippery with split petroleum product,” his attorneys said.

There was also a failure to “ensure any adequate inspection system”.

Ms Hennessy’s claim was filed in court last month but has only now been made public.

No defense to Sainsbury’s claim has yet been presented by the court and the case has not yet been brought before a judge.

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