Queue chaos at Gatwick after a power cut in the South Terminal closed the airport station and left passengers facing a long wait to board cars
Hundreds of frustrated passengers were stuck in queues ‘as long as the Queen’s’ today after a power cut at the airport train station.
Images emerged this afternoon of long lines of travelers snaking through departures after the blackout, which lasted around an hour.
The station was closed during this time as patrons urged customers to allow extra time for their journeys.
Passengers rushing to make their flights have taken to social media to express their frustration over the delays.
Hundreds of frustrated passengers were stuck in queues ‘as long as the Queen’s’ today after a power cut at the airport train station
Images emerged this afternoon of long lines of travelers meandering through departures after the blackout, which lasted around an hour
One wrote: ‘Power cut at Gatwick station – stuck for nearly an hour now.’ Welcoming at home.’
Another said: ‘@SouthernRailUK how are you reporting NOTHING about the power issues at Gatwick?! The queue for the train is as long as the queen’s, but not a single word or advice from you.
A third added: “Passengers trying to catch trains from @Gatwick_Airport to London Bridge via @TLRailUK. There is no electricity and large queues are building up.
The airport tweeted at 12:10 p.m. to explain that the station was closed due to a power outage and that it was working with UK Power Networks (UKPN) to resolve the issue.
He posted another message at 12.43pm with an update, which read: ‘Power has been restored and the station is now open to passengers again.’
A UKPN spokesperson added: “We apologize to customers for any disruption caused by the power outage in the Gatwick area.”
“UK Power Networks engineers worked quickly to restore power to 50 customers after a network outage interrupted power at 11.05am. All supplies were restored at 11:45 a.m.
It came as analysis of data from the Office of Rail and Road today showed train reliability in Britain had reached the worst level on record.
The industry’s cancellation score in the 12 months to August 20 was 3.7%, – the lowest reliability of records dating back to 2015.
Govia Thameslink Railway – which includes Southern, Thameslink, Great Northern and Gatwick Express services – recorded its second worst cancellation score of 11.1%.
A spokesman for industry body Rail Delivery Group said: ‘We know that reliability and punctuality are the most important areas of improvement for our passengers and we apologize to anyone who has experienced disruption in their travel plans.
“We must end the unnecessary and damaging strikes called by transport union leaders that disrupt passenger plans, undermine struggling businesses and disrupt industry recovery.
“They oppose the very reforms that will improve reliability and punctuality and therefore help build a sustainable railway.”
Gatwick Airport has been approached for further comment.